In the rapidly evolving landscape of technology, implementing AI into your organization can significantly enhance efficiency and productivity. One effective way to harness the power of artificial intelligence is through the Now Assist for Impact application. This guide will walk you through the process of installing and configuring this app to leverage its generative AI capabilities fully. By following these steps, you will streamline your workflows and tap into the advanced features that AI offers, positioning your business at the forefront of innovation.

Getting Started with Now Assist for Impact

Before diving into the installation process, make sure that you have already set up the Impact Store app. Experts recommend having this foundational app configured before adding the Now Assist for Impact application, as it enhances the overall functionality and user experience.

Once you’re ready, log into your ServiceNow instance where you want to install the Now Assist for Impact app. It is advisable to install this application across all instances where you have the Impact Store app running, including both production and sub-production environments.

Installing the Now Assist for Impact Application

Navigate to the Application Manager page once logged in. Here, you can search for the Now Assist for Impact app. If you haven’t yet installed it, you will find it under the Available for You tab. For those in demo instances where the app is already preinstalled, you can immediately start using its features.

After selecting the app, click on the install button. This installation will automatically set up the Analysis for Impact application along with independent applications necessary for optimal performance. Currently, the Now Assist for Impact app includes three significant features that utilize AI: CodeFix AI agent, outcome summarization, and consumption report summarization.

Assigning Roles for AI Features

After the installation, it’s crucial to assign the appropriate roles for the CodeFix AI agent feature. To do this:
1. Navigate to Groups under System Security > Users and Groups.
2. Locate the Impact Developer user group.
3. Assign the CodeFix AI agent role to this group.

For the other two features, consumption report summarization and outcome summarization, no additional roles are necessary. Roles such as Impact App Admin, Impact Platform Owner, and Impact Portfolio Owner come with built-in permissions to access these features.

Activating Now Assist Skills

To fully utilize the Now Assist functionalities, you must enable the Now Assist skills within the Impact application. This can be accomplished through the Now Assist Admin Console. Follow these steps:
– Go to Now Assist Admin and then click on Skills.
– From the left toolbar, select Impact and toggle on all the skills you wish to activate.

Additionally, to utilize the CodeFix AI agent, ensure that the GenAI fix system property is enabled. Search for the system properties list by entering `system_properties_list.do` into the menu. Look for the property that should be set to true. This setting is typically false by default, so remember to update this in your instance. The other features do not require any adjustments in system properties.

Leveraging AI for Your Business Needs

Implementing artificial intelligence through applications like Now Assist for Impact can significantly enhance your business operations. By utilizing advanced AI workflows, organizations can automate repetitive tasks, generate insightful reports, and improve decision-making processes. Moreover, AI technologies, such as AI bots and voice assistants, can streamline customer interactions and improve service delivery.

To stay ahead in the competitive market, consider hiring AI experts or an AI agency that specializes in deploying solutions tailored to your business needs. This strategic investment can lead to enhanced efficiencies and innovative solutions that foster growth and success.

Conclusion: Unlock the Power of AI Today

By following these steps, you can effectively implement AI solutions through the Now Assist for Impact application. This not only streamlines workflows but also enables your organization to leverage generative AI capabilities to their fullest. To learn more about how to implement artificial intelligence in your business or to explore additional AI services, visit Implement Artificial Intelligence or contact us for expert guidance.

Harness the potential of AI today and transform your operational capabilities with the right tools and strategies.