AI and Platform Health: Enhancing Your Business with Artificial Intelligence

In today’s digital landscape, implementing artificial intelligence (AI) is not just a trend; it’s a necessity for businesses that aim to stay competitive. AI transforms how organizations operate, enabling faster decision-making, improved customer experiences, and enhanced operational efficiency. With the upcoming December store release, ServiceNow introduces exciting features that leverage AI to optimize platform health, helping organizations manage technical debt and streamline workflows effectively. In this article, we’ll explore how businesses can harness AI to improve their platform health and overall performance.

platform health

The Importance of AI in Modern Business Operations

Research indicates that implementing AI can reduce operational costs by up to 30% while increasing productivity by 40%. This is particularly relevant as enterprises face challenges related to technical debt and a shortage of skilled talent. By leveraging AI, companies can automate routine tasks, allowing their workforce to focus on strategic initiatives. Moreover, AI can provide insights into platform performance, helping organizations make data-driven decisions that enhance business continuity.

Understanding Technical Debt and Its Impact on Businesses

Technical debt refers to the implied cost of future refactoring due to choosing an easy solution now instead of a better approach that would take longer. According to a study by McKinsey & Company, many organizations struggle with a significant increase in global technical debt, amounting to trillions over the last decade. This accumulation leads to:
Slow time to value: New technologies take longer to implement and adopt.
Lack of expertise: Many businesses lack the skills needed to execute on AI and technology effectively.
Increased maintenance costs: Organizations often find themselves balancing between innovating new solutions and maintaining outdated systems.
Risk to continuity: Critical systems become vulnerable to downtime and performance degradation.

How AI Enhances Platform Health

The new platform health experience from ServiceNow leverages AI to provide real-time visibility into system performance. By integrating AI workflows, organizations can:
– Conduct diagnostic scans of their entire instance, identifying technical debt and potential issues before they escalate.
– Utilize the Code Fix AI agent to receive automated recommendations for resolving code issues, significantly reducing development time and manual effort.
– Analyze metrics related to technical debt, helping teams prioritize their focus areas for remediation.

This proactive approach allows businesses to shift from reactive management to strategic governance, ensuring their operations run smoothly.

AI solutions

Preparing for the December Release: What You Need to Know

As organizations gear up for the December store release, it’s essential to ensure that your systems are compatible. To take full advantage of the new platform health capabilities, your instance should be on at least Yokohama patch eight or Zurich patch two. This update will enable you to:
– Access enhanced diagnostic scanning features that allow for full instance reviews and targeted checks.
– Implement real-time prevention measures that alert developers to potential technical debt as they code.
– Utilize rich metrics and dashboards that provide actionable insights tailored to different user roles within the organization.

The Future of AI in Your Business Strategy

Experts agree that the future of business lies in the effective implementation of artificial intelligence. Organizations that embrace AI technologies not only enhance their operational efficiency but also improve their capacity for innovation. By hiring AI experts or collaborating with an AI agency, businesses can navigate the complexities of AI integration, ensuring they reap the maximum benefits of this transformative technology.

To stay ahead in this competitive landscape, consider exploring AI services that can help you automate processes and improve decision-making. Engaging with an AI agency can provide the expertise needed to tailor AI solutions to your specific business needs.

Take Action and Transform Your Business with AI

AI is no longer just a buzzword; it’s a critical component of successful business strategies. As we approach the December release, take the necessary steps to leverage the new features and capabilities that AI can offer. To learn more about how to implement AI in your organization, visit Implement Artificial Intelligence or reach out to us for tailored solutions.

With the right AI tools and strategies in place, your organization can significantly enhance its platform health, streamline operations, and position itself for future growth. Embrace the power of AI today and watch your business thrive.

In summary, implementing artificial intelligence is essential for enhancing platform health and improving overall business performance. By understanding the challenges posed by technical debt and leveraging AI solutions, organizations can ensure sustained growth and innovation in a rapidly changing marketplace.

Scroll to Top