In today’s rapidly evolving technological landscape, implementing AI solutions is crucial for organizations looking to enhance productivity and efficiency. One powerful tool to consider is the Impact Store app, which provides seamless access to all of Impact’s innovative features right within your ServiceNow instance. This guide will walk you through the process of installing and setting up the Impact Store app effectively, ensuring you can leverage its capabilities to optimize your workflows and improve overall performance.
Getting Started with AI Implementation
To begin your journey toward effective AI implementation, log in to the ServiceNow instance where you wish to install the Impact Store app. It is advisable to install the app in both production and sub-production instances where your development and testing activities take place. Once you’re logged in, navigate to the application manager page and search for “Impact”. If the app isn’t installed yet, it will appear in the available section.
After locating the Impact app, click on the install tab. If you’ve already installed it, you can proceed to configure the app, which will launch a guided setup process to help you get started quickly. This setup is essential for ensuring that your AI workflows run smoothly and effectively.
Configuring Impact Users for Your AI Environment
The first step in the guided setup involves configuring your Impact users. Adding the right team members to specific user groups is critical for effective management and utilization of the app. For example, you can assign members to the Impact app admin group by navigating to the group members tab, hitting edit, and selecting users to add. This step is vital in establishing a strong foundation for your AI services.
Once you’ve successfully added users, you can mark this step as complete and proceed to set up the platform health features in Impact. Make sure that all users assigned to the necessary groups have the permissions required to run scans and view findings on your health analytics dashboards. Experts recommend that you refer to the documentation page related to user roles and permissions to ensure optimal setup.
Setting Up the Scan Engine for AI Functionality
Next, you will need to activate and set up the scan engine, which is crucial for maintaining the health of your AI environment. Begin by selecting the Sys Update version indicated in the error banner at the top of the window, then navigate to the application access tab. Here, check the ‘can read’ checkbox and save the record. After reloading the embedded form, you should see that the error banner has disappeared.
To activate the scan engine, check the ‘activate scan engine’ checkbox and save your settings. Setting a scheduled scan is also important; choose a frequency and time that minimizes impact on performance, ideally during off-hours. This helps ensure that your AI system operates efficiently without interruptions.
Finalizing Your AI Setup and Running Your First Scan
After setting up the scan engine, you’ll want to review the scanning configurations, ensuring that the definitions tab has the correct settings enabled. This includes options for instance-specific definitions and the ability to override settings for demand and update set scans. By doing this, you can tailor your AI implementation to better meet your organizational needs.
Once all configurations are complete, you’re ready to run your first scan. Be aware that this process may take several hours, so it’s advisable to execute the scan overnight. To do this, simply select ‘execute now’ in the embedded window and monitor your progress through the scan status menu.
The results will be available on your analytics dashboard, allowing you to assess the effectiveness of your AI strategies and make necessary adjustments.
Integrating Your Instances for Enhanced AI Capabilities
An important aspect of implementing AI is the integration of your instances. This allows for a comprehensive comparison of technical debt, synchronization of custom definitions, and the establishment of user stories across instances. For more details on this process, consult the relevant resources or our dedicated integration video.
After integration, you can move on to the service bridge health scan, connecting your instance to the Impact Delivery instance. This is where your Impact Squad collaborates with you to ensure a smooth transition and effective utilization of AI resources.
Once the service bridge is configured, you can initiate the data migration process, transferring any relevant data from the old Impact portal to your new instance. This step is essential for maintaining continuity and ensuring that your AI services are fully operational.
For further reading on the benefits of integrating AI into your business processes, consider exploring this insightful article from Harvard Business Review.
To conclude your setup, review the access permissions for your Impact Squad members and approve access as necessary. Once everything is complete, you can officially start exploring the Impact application and utilize its features to elevate your organization’s performance.
If you’re looking to take your AI capabilities to the next level, don’t hesitate to contact an AI expert today.
In summary, by following these steps to install and set up the Impact Store app, you can effectively implement AI within your organization. This will provide you with the tools necessary to enhance your workflows, monitor performance, and ultimately drive greater business success.
