In today’s fast-paced digital economy, phone support remains a critical customer service channel, even with the rise of live chat,
Introduction Artificial Intelligence (AI) is revolutionizing the way businesses operate, driving efficiency, innovation, and competitive advantage. But successfully implementing AI
Client Overview A global pharmaceutical leader with 100,000+ employees needed to modernize internal operations, improve booking systems, and create an
Client Picture Piper Aircraft, a manufacturer of private airlines, classes and short-haul international routes. Their customer support handled flight bookings,
Client & Environment Sunrise Meadows Senior Living operates multiple assisted-living facilities for seniors aged 65+. Their staff was constantly fielding
